Técnicos qualificados, universidade fortalecida. Análise de caso da Universidade do Estado do Mato Grosso

Abstract

This study analyzes the impact of training administrative technical staff at the State University of Mato Grosso (UNEMAT) through the POLEDUC program, taking into account the perspectives of both participating staff and university management involved in executing and planning these policies. Adopting a qualitative, exploratory, and descriptive approach, the case study method is supported by diverse data collection techniques, including semi-structured interviews with managers and staff members, comprehensive documentary analysis of institutional policies, and structured questionnaires for broader analytical reach. The primary objective is to deeply understand how implemented training actions directly affect staff professional performance, organizational operational efficiency, and consequently, university management practices, while also exploring how such training connects to staff's personal and professional growth.