Vigilância socioassistencial como instrumento de accountability na política de assistência social: limites e possibilidades da gestão da informação para promoção da transparência, responsividade e controle social em Aquiraz/CE

Abstract

This research analyzes the challenges of social assistance surveillance and its relationship with the principle of Accountability in the management of social assistance policy in the municipality of Aquiraz, Ceará, Brazil. Social assistance surveillance is understood as a strategic tool for systematizing and analyzing information recorded by basic social protection units, especially the Social Assistance Reference Centers (CRAS), supporting the planning of actions and decision-making processes. The main objective is to understand the obstacles to recording and using information by SUAS professionals, as well as how this data is processed by the surveillance sector to promote transparency, governance, and responsiveness to oversight bodies. Specific objectives include identifying the main difficulties in data recording; understanding how technicians collect information for systematization; and analyzing how local managers have responded to the growing demands for Accountability in the field of social policy. This is a qualitative study, guided by a critical-dialectical evaluative perspective. The methodological procedures included bibliographic and documentary research, and semi structured interviews with professionals and managers from the Municipal Secretariat of Labor and Social Assistance of Aquiraz. The temporal scope begins with the implementation of NOB/SUAS-2012. The results reveal how professionals perceive the importance of systematic data recording, the challenges they face in practice, and how local management has addressed transparency and Accountability requirements.