Uso da técnica USARP (usability requirements with personas and user stories) para elicitação de requisitos de usabilidade e prototipação : um estudo de caso no contexto acadêmico

Abstract

The USARP method (USAbility Requirements with Personas and user stories) is a method for eliciting and specifying usability requirements using personas, user stories and usability guidelines. In previous works, in the USARP validation study, it was observed that some usability mechanisms were not used and that some could become acceptance criteria, in addition, some participants indicated difficulty in understanding some stages of the process, such as the enrichment stage from user stories. In view of the above, this study proposes to develop a methodological process for using the USARP technique to elicit usability and prototyping requirements, intuiting to apply usability mechanisms in the elaboration of low and high fidelity prototypes promoting quality in the process. A case study will be carried out in an academic environment to analyze the use of USARP in academic projects developed by undergraduate students acting as software engineers. The study results indicated that the USARP method is useful for requirements elicitation and increased productivity. In addition, the participants affirm that the proposal to support the selection of usability mechanisms in the use of the USARP technique speeds up the process and helps in the exploration of needs.