Análise da gestão de Supply Chain no segmento de saúde

Abstract

In order to contribute to the area of engineering and management - specifically hospital management taking into account the role of the engineer - this paper discusses management, sectors such as Process Management, Supply Chain, Hospital and Organizational Management as well as effective methodologies for good performance and management results, such as Scrum Agile, which are modern approaches that prioritize speed and assertiveness, simplifying processes and being increasingly objective. To this end, the objectives of this work were to explain conceptually and theoretically about the importance of supply management in the healthcare sector and what is the central role of the engineer in the planning management sector. The specific objectives were to prove the role of the engineer in management positions and to analyze the skills needed by the engineer to perform these activities. The methodology used was bibliographic research, whose purpose is the improvement and updating of knowledge through the scientific investigation of works already published, where 10 literary sources were organized (out of 200 studied) in a table containing the title of the article, objective, author, and year, in order to carry out a theoretical conceptual dialogue about the role of the engineer in project management as well as to prove his managerial skills. The work concluded that the qualification, leadership and decision making ability are what is missing for the hospital supply management to reach the objectives of the company focused on the health sector, and for this it is necessary to analyze the satisfaction or dissatisfaction of the customer in order to make progress.