Comunidades virtuais de interação, disseminação e aprendizagem cooperativa (comvid@): um estudo de caso na Justiça Federal do Ceará

Abstract

This study aims at being acquainted with, implementing and analyzing the extent to which communities of practice influence, and contributes to the acquisition of knowledge relevant to the professional development of the Federal Court servants in Ceará, specifically those that work together with the brand-new Electronic Judicial Process System - EJs. The experiment has been carried-out through the creation of an internet portal to shelter the Virtual Community Interaction, Outreach and Cooperative Learning (ComVID @) that works as a teaching resource to foster the learning processes and promoting ongoing education within the institution. The theme of ComVID @ chosen for the case-study has been the brand-new EJs due to its recent implementation and importance to the accomplishment of the target and improvement of the services rendered by the Federal Court. The outcomes appointed to the high-potential of the communities of practice to rise-up opportunities for meaningful interaction among its members whose might learn collaboratively, practicing the sense of cooperation that enables the inclusion of civil servants settled at countryside units into the State, in order to enable a lasting space for exchange experiences, the implementation of the best practices, solution validation by experienced individuals and especially the deployment and incorporation of knowledge useful to a greater number of users bringing benefits to the quick problems-solving and difficulties faced in the operation of this system. . Nevertheless, we have perceived the need for a corporate incentive to create an in-house culture to share the information and higher awareness regarding to the responsibilities of every individual in the learning process of each colleagues, in favor of a quick and opened Justice capable to monitoring the progress and innovations of a society that is highly connected and permeated by the dynamics of the cutting-edge IT technologies and communication.