Biblioteca Universitária e ensino superior: em busca de um alinhamento estratégico

Abstract

Before the current economic and technological demands of the knowledge associated with the lack of literature regarding the management of university libraries, the intent of this study is to produce an evaluation model for university libraries, based on the key principle of alignment Balanced Scorecard (BSC) led to the synergy of actions of library policies for undergraduate teaching institutions of higher learning. The proposed method was developed in seven phases that aim at knowing the guidelines at the courses described in the project's educational course in oceanography, the vision of the faculty of the institution, student's perceptions in relation to products and services and its critical success factors. The expected outcomes relate to personnel, products and services, technological structure, physical structure and organization of collections, the critical success factors of the library, management and evaluation, highlighting the need for a library committed to the assimilation of the systemic view of University