Diversidade e Design Thinking em pauta: como equipes mais diversas podem colaborar no desenvolvimento de soluções de software

Abstract

The aim of this study is to see how levels of diversity contribute to the

creation of software solutions. To this end, a controlled experiment was con- ducted with Computer Science students, divided into groups with high and low

levels of diversity. In the experiment, participants were instructed to use Design Thinking (DT) to develop software solutions. DT, as a user-centered approach, benefits from collaboration in diverse teams, where multiple perspectives can drive the generation of innovative solutions. The results indicate that the more diverse teams employed a greater number of DT techniques. However, when assessing the relevance of the requirements developed, there were no significant differences between the groups, suggesting that diversity impacts more on the creative process than on the final quality of the deliverables.