Proposição metodológica para gerenciamento da comunicação na construção: estudo de caso no levantamento cadastral para projeto de barragem

Abstract

Communication management has been gaining prominence over the years as an important activity to achieve success in project management, promoting an effective system capable of planning, collecting, storing, retrieving, managing, and monitoring information. Communication management is capable of creating a link between different organizational sectors and assisting in the change of organizational culture in order to achieve established goals. In this context, the present research aims to propose a communication management methodology focused on the monitoring and development of cadastral surveys in a dam construction project. From a methodological point of view, the research was based on a qualitative and quantitative approach focused on a case study. The data collection instrument used was the weekly update in a Microsoft Excel spreadsheet, based on the meetings and information provided by the team. Subsequently, a visualization and reporting in Microsoft Power BI were generated to produce reports, document control, and weekly demand planning. The results show that the applied methodology, when compared to what was previously implemented before the present work, improved document delivery by thirteen times. There was a significant improvement in workflow and the accuracy of the produced documents, although difficulties were occasionally encountered by the team.