Desenvolvimento de sistema de controle de qualidade em centro de distribuição atacadista de produtos de origem animal em Aquiraz/CE

Abstract

The food industry's search for better quality than what is offered to the final consumer every day is more audacious in view of compliance with legislation, whether in the country of residence or with international certifications. Control parameters from the receipt of perishable food products, such as Products of Animal Origin (POA), and sanitary control of the establishment where they are stored demonstrates the establishment's concern with the quality of what it offers. In view of this, the aim of this work was to develop a document control system in a wholesale food company focused on animal products, in order to follow all current Brazilian legislation through the diagnosis of activities with the quality tool 5W2H. Furthermore, from the operational diagnosis of the establishment, Work Instructions were also developed for the analysis of employees for better understanding before receiving the products and documentary controls aimed at cleaning and sanitizing the establishment in order to comply with Brazilian legislation. Thus, the parameters developed were submitted to evaluation in an audit carried out by an external consultancy, in order to verify the adherence of the controls developed, thus reflecting the achievement of scoring targets or exceeding the grade for the year 2019. Thus, the document control with regard to receipt records, nonconformities and documentation aimed at the cleaning and sanitation control of the company, reflected in better scores in the annual audit and success of the documents developed in this work.