Benefícios e satisfação no trabalho: um estudo de caso na empresa brasileira de correios e telégrafos diretoria regional Ceará

Abstract

The needs of employees at work have been a constant concern of large companies, and ensure employee satisfaction is an important function of people management. For this, retention practices and personal motivation are used, among them, the benefits packages of employment, therefore, with the routine organizational and market changes suffered by companies, it becomes interesting to study the effectiveness of this device. This Work used to a case in the Empresa Brasileira de Correios e Telégrafos, in its Regional Department of Ceará, and this was assessed qualitatively, desiring to characterize the indirect remuneration paid by the company and observe the satisfaction in the work of its employees. It was found that the benefits package fulfills its retention function and that medical expenses, for exemple, although expensive, generate more satisfaction, but only the benefits in isolation, are not able to satisfy the worker, and the degree of contentment at work may be affected by other variables.