Extensão e inclusão social em ação: um relato de experiência do curso de informática para trabalhadores do centro de catação no interior cearense

Abstract

The growing presence of cell phones and internet access in society does not necessarily reflect the democratization of the digital space in Brazil or globally, as a significant portion of the population, as in other areas of social life, remains excluded from these dynamics. The university, in its social role, seeks to address this issue through extension actions, such as those promoted by the LearningLab project, which conducted a basic computer course aimed at promoting digital literacy for workers at the Russas waste collection center. The course focused on providing essential knowledge related to computer use, internet browsing, and basic digital tools. The methodology included interviews to assess the participants' needs, planning of adapted content, and delivery of practical lessons. After the course, participants were individually interviewed and reported a significant improvement in their digital skills, although they also noted challenges in applying what they had learned in their daily work routine.