Please use this identifier to cite or link to this item: http://repositorio.ufc.br/handle/riufc/8061
Type: Artigo de Evento
Title: A satisfação dos usuários como uma variável interveniente no processo de mobilidade residencial
Authors: Oliveira, Maria Carolina Gomes de
Heineck, Luiz Fernando Mählmann
Keywords: Satisfação do cliente;Mobilidade residencial;Imóveis residenciais
Issue Date: 1998
Publisher: ENCONTRO NACIONAL DE ENGENHARIA DE PRODUÇÃO
Citation: OLIVEIRA, M. C. G. ; HEINECK, L. F. M. . A Satisfação dos usuários como uma variável interveniente no processo de mobilidade residencial. In: ENCONTRO NACIONAL DE ENGENHARIA DE PRODUÇÃO, 18., 1998, Niteroi. Anais... ENEGEP, 1998.
Abstract: Residential mobility is addressed in this paper as a consequence of satisfaction/dissatisfaction with housing attributes. Field work was undertaken during a salesfair held in Florianópolis in July 1997, taking the views of 340 potencial movers. A classification is made in terms of reasons that were pressing households to move to new dwellings. Statistics are provided for each voluntary reason behind the desire to go to a new house. Explanations were sought mainly in terms of family life cycle stage.
URI: http://www.repositorio.ufc.br/handle/riufc/8061
Appears in Collections:DECC - Trabalhos apresentados em eventos

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