Please use this identifier to cite or link to this item:
http://repositorio.ufc.br/handle/riufc/8061
Type: | Artigo de Evento |
Title: | A satisfação dos usuários como uma variável interveniente no processo de mobilidade residencial |
Authors: | Oliveira, Maria Carolina Gomes de Heineck, Luiz Fernando Mählmann |
Keywords: | Satisfação do cliente;Mobilidade residencial;Imóveis residenciais |
Issue Date: | 1998 |
Publisher: | ENCONTRO NACIONAL DE ENGENHARIA DE PRODUÇÃO |
Citation: | OLIVEIRA, M. C. G. ; HEINECK, L. F. M. . A Satisfação dos usuários como uma variável interveniente no processo de mobilidade residencial. In: ENCONTRO NACIONAL DE ENGENHARIA DE PRODUÇÃO, 18., 1998, Niteroi. Anais... ENEGEP, 1998. |
Abstract: | Residential mobility is addressed in this paper as a consequence of satisfaction/dissatisfaction with housing attributes. Field work was undertaken during a salesfair held in Florianópolis in July 1997, taking the views of 340 potencial movers. A classification is made in terms of reasons that were pressing households to move to new dwellings. Statistics are provided for each voluntary reason behind the desire to go to a new house. Explanations were sought mainly in terms of family life cycle stage. |
URI: | http://www.repositorio.ufc.br/handle/riufc/8061 |
Appears in Collections: | DECC - Trabalhos apresentados em eventos |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
1998_eve_lfmheineck_a_satisfacao.pdf | 209,27 kB | Adobe PDF | View/Open |
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.