Construção de materiais de apoio para a aprendizagem do método de avaliação da comunicabilidade

Abstract

Semiotic Engineering (EngSem) is a theory of Human-Computer Interaction (HCI) that views HCI as communication between the designer and users. In EngSem, there are two evaluation methods, one of which is the Communicability Evaluation Method (CEM), which assesses the quality of communication in a system. Consisting of five stages and being a qualitative method, CEM becomes an extensive and interpretative method. In this context, teachers and students encounter obstacles in the teaching-learning process of this method. The present work seeks to propose support materials to facilitate the understanding of CEM for undergraduate students. To this end, interviews were conducted with three female professors from different public universities in Brazil with the aim of discovering what difficulties are encountered in the classroom. Based on the results, two support materials were developed for the stages of tagging and generating the semiotic profile. The materials were evaluated in the classroom, receiving feedback and suggestions from the students and the teacher, allowing for improvements to be incorporated into the proposed material.