Um estudo exploratório sobre as contribuições do uso de técnicas de IHC no ensino de Engenharia de Requisitos

Abstract

Requirements Engineering and Human-Computer Interaction (HCI) have similarities in their objectives, as both propose approaches that support software development professionals to meet user needs.With this, empathy becomes relevant and the idea of integrating Software Engineering with Human-Computer Interaction becomes viable, since greater contact with users provides empathy to the development and refinement of requirements. This work reports the adoption of techniques that promote an HCI look in the Requirements Engineering process: personas, user stories and USARP. The USARP technique proposes conducting brainstorming sessions to discuss usability requirements and user interface aspects. An experience in teaching Requirements Engineering is presented in the face-to-face context in 2022/01 together with two other teaching methodologies: Gamification and Flipped Classroom, as the way the study was applied in the classroom could leave students more motivated and interested.A feedback questionnaire was designed to assess whether the techniques promoted positive attitudes during student learning. The results indicate that the techniques promoted motivation, connection, development of critical thinking and a good learning experience for students.