Redes sociais virtuais e o impulsionamento do discurso de ódio

Abstract

This work makes it possible to analyze the practice of hate speech in Social Media, based on semi-structured qualitative research on this topic with students of the Course on Systems and Digital Media at the Federal University of Ceará, with the aim of understanding how this contemporary phenomenon can influence, affect and alter the interaction of those individuals in their relationships within Social Media. Through research with course students from different semesters, we sought to find out the degree of contact with hate speech in Social Media; with the data obtained through the research, it was also sought to verify which would be the themes that lead to this consequence, and to know the nature of these offenses. The work also includes bibliographical research on the practice of hate speech in Social Media, which is increasingly in evidence and covers a wide range of themes that occurred, most of the time, with different minorities around the world. This work considered the perception of students of the Course of Systems and Digital Media at the Federal University of Ceará, to investigate whether their speech spaces are being suppressed by other individuals who are also participants in their comfort in networks. In view of the difficulties imposed by Covid-19 and the obstacles to holding a face-to-face meeting with the public that is the focus of this research, it was decided to use the Google Forms tool to prepare questions with questions related to the topic addressed here and published on the email list. of the students of the Systems and Digital Media Course. The interviews were conducted virtually, using the Google Forms tool. Although the researcher did not have face-to-face contact with those assisted at the time they were being investigated, there was prior contact to send the invitation and access the research link. Through clippings extracted from external responses, it was found: a) that the phenomenon of hate speech is indeed present and is noted by a large majority of respondents in the survey; b) yes, groups recognized as minorities are among the main targets of so-called Haters (people who spread threats and curses on networks); and c) their feeling of interacting in virtual social networks for fear of suffering new attacks. With the research it was concluded that the group of students who consider themselves to belong to the LGBT segment are the ones who suffer the most offenses uttered in hate speech.