Transferência de informação e conhecimento nas cadeias de autopeças elétricas de reposição e perfis de alumínio para construção civil: um estudo comparativo

Abstract

This study´s objective was identifying how ties of two Brazilians supply chains exchange information and knowledge: electrical auto parts, aftermarket network, and aluminum used for building construction network. It was a qualitative exploratory research, in which 15 interviews with workers from the different ties were used. We found that there is more knowledge exchange in aluminum chain than in auto parts. In auto parts chain predominate information exchange about market necessities; while in aluminum chain predominate technical information transfer about product. There is balance in channels used for transference – structured and no structured.