Implementação de gestão de causas raízes em uma indústria de snacks e bolos: um estudo de caso

Abstract

This work addresses the improvements involved in Total Productive Maintenance (TPM), through root cause management and presents a case study showing the results of the management implementation in a Manufacturing Unit in Maracanaú. Presenting that, when properly applied and governed, it brings benefits in productivity, product and process quality, equipment availability, and governance. Moreover, it is possible to create more effective policies for solving problems, because the correct pointing of the causes shows a clearer direction of the real critical point of the production. For its success, it is necessary that all levels of the company get involved in the implementation and evaluation of this activity - disposition of employees, management of the activities of registration, and operation of pointing in the Control of Production and Losses - and absorb its philosophy. In the implementation of the present work, collection forms and database were developed to unify all the information enabling more effective analysis of the process. During its application, it was possible to identify the collaboration of everyone in the company, resulting in the implementation of the system and the evolution of information with the months of usability. The implementation was satisfactory and culminated in its replication in other business lines of the unit and which will later be applied in other production units.