Cultura organizacional e a aplicação da metodologia Ágil Scrum: um estudo de caso em uma FINTECH do Estado do Ceará

Abstract

Implement large projects efficiently and delivering quality products to the customer is one of the main focuses of most companies. Agile methodologies, including Scrum, appear as tools that enable managers to manage their projects in a dynamic, effective and participatory way. In the context of adopting methodologies, organizational culture emerges as a strong influencer, which can act as a facilitator of this process or as one of the biggest obstacles. Thus, the general objective of this study is to analyze the alignment between aspects of organizational culture and the application of agile methodologies of a fintech in the state of Ceará. In the research with a qualitative approach, the case of a fintech in the state of Ceará that starts adopting Scrum in 2020 was analyzed. Data were collected through online interview with nine company employees, in addition to document analysis of company newsletters. The results showed that the organization has in its culture several elements congruent to the application of agile methodologies, such as autonomy, focus on results, organizational learning, collaboration and commitment.. At the end of the research, it was found that aspects of the company's cultural organization such as "Organizational Cohesion", "Strategic Emphasis" and "Dominant Characteristics" are aligned with what is expected of an organization that intends to implement an agile methodology and that, in aspects such as “Organizational Leadership” and “Employee Management” still need to seek improvement, so that they don’t become obstacles. This research contributed to the studies of the topics covered by highlighting the importance of knowledge about organizational culture for any company that intends to implement some agile methodology, considering the impacts observed in the interviewees' reports.