O secretário executivo e a tomada de decisões no setor público: estudo realizado em uma entidade representativa de classe do Estado do Ceará.

Abstract

The decision-making process is constant and extremely important with regard to public organizations. The choices made cause impacts that can be positive or negative and managers are directly responsible for them, therefore, the importance of making well-informed decisions, so that there are no drastic impacts on management. It is in this scenario that executive secretaries are inserted, who act as advisors to decision makers, assisting and facilitating tasks, however complex they may be. The present work aims to analyze the influence of the performance of the executive secretary in the decision-making process in a representative class entity and to understand the organization's vision about this performance. In order to carry out the work, the methodology used is of a qualitative and descriptive nature, with the research subjects composed of professionals from the representative class entity, with two bachelors in Executive Secretariat, the president counselor and the administrative manager. The data collection instrument was composed of the semi-structured interview script. The speech analysis method. With the results, it was possible to realize that the performance of the executive secretarial professional is extremely important for managers during the decision-making process and that they have influence during decision-making in the local authority in question.