Avaliação da implantação do planejamento e controle de produção (PCP): Um estudo de caso em uma indústria de panificação

Abstract

PCP is an acronym that comes from English, which means Production Planning and Control in Portuguese Production Planning and Control. This system of management of the production and operational resources of a company has functions that involve the planning, programming and control of production, as well as the determination of the quantities that will be produced. The main objective of this research was to evaluate the implementation of production planning and control (PCP) techniques and tools in a bakery industry. The research is classified as a case study, descriptive with a qualitative approach. The data were collected through direct observation of the researcher, interview with the owners, and the visits took place during 6 months (from July 2020 to December 2020), twice a week. The sales and purchase flows of inputs and materials, production planning and execution, sale of these products and the management of this company's resources were observed. In this company, the owners were unaware of the PCP, the company that was the focus of the study faced flaws in the manufacturing process. It was possible to observe that the implantation of the PCP brought to the company a series of important changes, such as the adoption of managerial practices that seek to anticipate and predict problems of daily life. The author perceived in this process of change an improvement in the organizational climate, due to the reduction of failures in the production process.