Engenharia social como ameaça ao setor bancário: Uso do phishing para coletar informações dos correntistas e a necessidade de estratégias de segurança

Abstract

This research analyzes the information security risks of conventional and digital bank account holders from the perspective of social engineering. We analyzed the profiles of users who had been victims of electronic attacks based on phishing / smishing. System intrusion and the spread of spurious programs are the most important activities of social engineers, so it will be displayed defense strategies used by banks in digital access platformsinternet banking. Account holders’ knowledge of the pitfalls used by social engineersin their criminal practicesis essential to help them protect against network threats. Thus, information security is a dynamic and complex process whose effectiveness is constituted in people’s information and the way it is communicated.