O processo de implantação do sistema IBM Watson no setor de suprimentos de uma construtora

Abstract

The civil constru c tion in Braz il has undergone several changes in recent years. Because the new market requirements, to stay competitive, the construction companies have been seeking to innovate in their internal processes. The supply sector of this market segment, because the high lev el of representativeness it holds in the cost of a construction, has become a focal point for the implementation of new work tools that can contribute to productivity gains. Technology is an area that construction companies are investing heavily to improve their income. Therefore, the general objective of this work is to investigate the process of IBM Watson system deployment in the supply sector of a Brazilian construction company To achieve this goal, a research was carried out in qualitative approach wi th research methodology case study applied to a large construction company in Brazil. The analysis of the results was made through the evaluation of the content of the interviews and documents analyzed . They can be highlighted as the main results of this research the benefits acquired by the company from the deployment of the IBM Watson system in its supplies sector, being them: the release of the time of the employees of the sector , because there is a robot trained to attend the operational drives of the construction sites , and the beginning of the creation of a culture of use of technology in the construction sites because it is still a very archaic and manual labor field today. It was verified that the use of the IBM Watson system to service the works wa s a positive advance for the construction company analyzed and that this tool can be even more useful if it is actually implemented in other sectors of the company.