Análise dos níveis de estresse ocupacional:um estudo sobre os motoristas de uma transportadora cearense

Abstract

This research has the objective of evaluating the stress levels and the discovery of the main stressors of the drivers of a cargo carrier and orders from Ceará. Four specific objectives were defined: these are the main concepts related to stress and their similarities or differences in relation to the principles of occupational stress; characterization of the environment and the work routines of drivers of loads and orders; diagnose the level of stress, stressors and coping techniques used by drivers of loads and parcels; to contextualize the main causes of traffic accidents so that a possible correlation between them and stress can be verified. Through a quantitative research and the application of a questionnaire, composed of three sessions, subdivided as follows: In the first part were collected socioeconomic and socio-occupational data; in the second, questions were raised based on the Likert scale, with the purpose of evaluating the main stressors, stress coping strategies, satisfaction and the impression related to work; ending with the application of the Lipp Stress Symptom Inventory to diagnose stress levels in the study population. Among the results obtained, it was found that two drivers have grade 1 stress and a grade 2 driver, such as traffic beingindicated as one of the main stressors. Among the main conclusions obtained, it can be mentioned that 11.1% of the population studied was diagnosed with clinical stress and that stress is related to the involvement of drivers in traffic accidents.