Aplicação de um método de padronização de gestão e controle para materiais indiretos de produção em uma indústria de bebidas

Abstract

To achieve customers’ requirements, companies have become aware of the importance of quality and level of service to improve their performance and consequently achieve the expected results. In this sense, evolving from a reactive position focused on expenses reduction, firms has removed activities that do not add value to the product. Thus, standardization methods has emerged, such as PDCA cycle, applying quality tools that has demonstrated useful to support companies in the management of solving problems and waste reduction. This study aimed to develop a standardization method to manage indirect materials based on MASP in order to reduce waste and improve the planning of resources. The methodology used was a study case featured as an exploratory applied search classified as a direct documentation because the data source was collected in the place where the phenomenon happens. The study successfully achieved the expected results and showed that the use of PDCA cycle helped to develop a standardization method to management and control indirect materials. Some problems of waste in the process were solved and the operational target was achieved.