Competências gerenciais: estudo de caso realizado na Controladoria Regional da União no estado do Ceará

Abstract

The new organizational setting has shown that organizations require a higher proportion using skills for their employees, especially by managers. In order to identify how the Regional Managers of the Comptroller in the State of Ceara in the organizational environment lined with these new professional requirements which prevails rather than the raw exercise of bureaucratic authority a new profile skillful manager, the study aims analyze the general managerial skills present among managers of the Comptroller of the Regional State of Ceará, in accordance with the competencies outlined in the theoretical framework. The methodology applied in this study was qualitative and exploratory, a literature and a field survey in which the sample was surveyed 6 was performed. Among the identified competencies relationship skills, communication between coworkers, decision making, leadership ones were more prominent. However skills worst performance were: the ability to plan, set goals, objectives, defining strategies and time management. The conclusion from this research is that the leaders of the investigated company perform managerial skills among technical, human and conceptual.