Dos contratos de consumo por meio eletrônico

Abstract

This monograph deals with consumer relations conducted through electronic means. The popularization of internet allowed the growth of trade transactions, mostly regarding to consumer contracts, since a highly attractive and convenient mean arose for consumers realize, without the need to go to the shop, many different purchase and sale of products and services. Electronic consumer contracts are submitted to the rules of the Code of Consumer Protection of 1990 and, alternatively, the Civil Code of 2002. The specific legislation providing for electronic commerce is insufficient to resolve the issues resulting from this kind of engagement. Most laws dealing with electronic commerce and providing for virtual consumer protection in Brazil are in form of draft or bill, including rare and sometimes dissatisfactory exceptions. Observing a lack of specific legislation that rules the electronic commerce and the barriers inherent to such engagement was created the Brazilian Institute for Internet Consumer Protection and Defense to aid virtual consumers.