Burocracia e pós-burocracia em práticas industriais no século XXI: estudo de caso da empresa Pardal Sorvetes

Abstract

Scholars in work management are constantly questioning themselves about Taylorism / Fordism, as well as Toyotism and these theories are not cutting edge anymore. It is possible to observe also, if these models are still applied in modern management, since the profile of the workers nowadays is different from that one that was in the midst of the Industrial Revolution,as well as the social context of the moment and mainly the presence of advanced technology, so, there is the idea that mecanisist models are impropriated and that these have no place inside organizations.Thus, the present study had as its general objective to analyze and considering the multiplicity of orientations that organizations may take in their production areas, if the Taylorist, Fordist and Toyotist theories are still present, and if so , which model is predominant in the work processes in the ice crem industrial sector in Ceará, especially in the Pardal Company. Methodological procedure in the descriptive research, with a predominantly qualitative approach was used. The first part of the study consists of the review of the literature directed to the subjects: capitalism, the Industrial Revolution and the pioneering theories of Directors. The second part of the study is formed by the application of research in the selected company. Finally, some considerations were exposed on the subject, summarizing the results of the research. The conclusion shows extensive use of the pioneering theories, with emphasis on Toyotism.