Análise dos gargalos logísticos visando uma proposta para redução dos LEAD TIMES do processo de importação: o caso da Universidade Federal do Ceará

Abstract

The fast growth of international trade and the constant changes in the global scenario, make international logistics an area of great importance, however, still poorly understood. This research focuses on the import logistics and presents a study conducted at the Federal University of Ceará. As a guiding purpose, one has to identify fault and bottlenecks that contribute to the increase of the factor time, in imports of equipment for scientific and technological research at the University, based on the investigation of impediment and barriers of the process in order to maximize results and improvement of logistics operations. The method used was based on documentary and bibliographical research, characterizing also be exploratory, descriptive and applied to a case study. The expected results were observed from the mapping of process stages, the measurement of lead times, and the use of questionnaires that had the purpose of supporting and adding data to the research, enabling thus, the resolution of the problem-question and the knowledge that factors such as, information, collaboration, integration and debureaucratization, will contribute positively to the management of logistics operations of the institution.