Gestores em cena: uma avaliação do programa de desenvolvimento de gestores da Universidade Federal do Ceará

Abstract

The training needs of public servants have been transformed over time, reshaping as society’s views and demands on public service change. In this way, the present work aims to discuss how the organizational structures of the State have influenced the training needs of public servants, tracing the path that led to the emergence of the current National Personnel Development Policy, formalized by Decree 9.991/2019. This policy points towards strengthening management and leadership in public service, giving rise to the program that is the subject of this research: the Manager Development Program (PDG) at the Federal University of Ceará. The purpose of the PDG is to enable civil servants, especially those appointed to leadership positions, to learn the technical and behavioral skills necessary for performing their supervisory roles. In this sense, this research aims to evaluate the implementation of the PDG at the Federal University of Ceará from 2021 to 2023. For this, data collection techniques were used in UFC’s institutional systems, in addition to administering questionnaires with managers and conducting semi-structured interviews with those responsible for the PDG at the university. Thus, the Experiential Evaluation model outlined by Raul P. Lejano (2012) was applied to understand the policy in its everyday context based on the practices of the social actors involved in their specific contexts. This decision was also based on the fact that the author of this work has a direct connection with the research object, as he is a civil servant of the Office of Human Resource Management (the unit responsible for the program), as well as a participant in the PDG. Considering the multiplicity of perspectives, the evaluation found that the PDG is going through a critical phase, requiring changes to attract, motivate, and engage participants.