Avaliação automatizada de acessibilidade web em portal governamental: um estudo de caso no site do SAAE.

Abstract

Digital accessibility is a fundamental right meant to ensure that everyone, including people with disabilities, has full access to online information and services. In Brazil, the Brazilian Inclusion Law and guidelines like the Electronic Government Accessibility Model (eMAG) require public websites to remove digital barriers. However, many government sites still fall short of compliance. Given this context, this paper evaluated the web accessibility of the website for the Water and Sewage Autonomous Service (SAAE) in the city of Morada Nova, Ceará. The methodology used an automated evaluation approach relying on wick-a11y, a plugin integrated into the Cypress testing framework. This tool allows for compliance checks against version 2.2 of the Web Content Accessibility Guidelines (WCAG). The research analyzed the portal’s main pages to check whether they meet the success criteria for levels A, AA, and AAA. The study identified the main accessibility barriers on the site and, based on the reports, produced a list of essential recommendations to fix them. Ultimately, this study contributes to bringing the portal up to current standards and to fostering a more inclusive digital environment for citizens.