Logística intermodal de contêineres: estudo de caso na empresa x sobre os atrasos na entrega na região nordeste do Brasil

Abstract

This study investigates the main events that lead to delays in containerized cargo deliveries within intermodal operations of Company X in the Northeast region. The objective is to outline the key factors causing delays and their primary motivations. Using a quantitative and exploratory approach, the case study analyzed operational data from January to December 2023. The results highlight that delays are linked to four main categories: operational failures, external issues, unforeseen adverse conditions, and client-related Problems. Finally, this research contributes to a deeper understanding of operational dynamics and proposes improvements that can enhance logistical efficiency in container operations.