Turismo digital e proteção de dados: implicações da LGPD em plataformas de intermediação de viagens em recuperação judicial

Abstract

This academic study examines the challenges and necessary safeguards regarding personal data protection in the tourism sector, particularly in the context of judicial recovery proceedings. Following the COVID-19 pandemic, the tourism industry experienced a severe financial downturn, leading several companies to file for judicial recovery. In such scenarios, consumers who had purchased travel services in advance may become creditors, thereby increasing the risk of having their personal data exposed in legal proceedings. The objective of this study is to analyze whether tourism companies undergoing judicial recovery maintain compliance with the General Data Protection Law (LGPD). To this end, the research outlines the legal framework of judicial recovery and the principles of the LGPD, providing a critical examination of the roles of judicial administrators and creditors' committees in protecting creditors' personal data. The study includes a practical analysis of the privacy policies of five major tourism companies, assessing their alignment with the LGPD and their implementation of Data Protection Impact Assessments (RIPD). The intersection between Business Law and Data Protection Law demonstrates the growing relevance of data governance, especially during corporate financial restructuring processes.