A atuação da divisão de suporte à pesquisa da fundação núcleo de tecnologia industrial do estado do Ceará- NUTEC

Abstract

This paper aims at evaluating a study case which the performance ofthe technological information granting activities from DISPE (Divisâo de Suporte à Pesquisa - Research Support Division), according to the information demands of tecnique divisions from DIROP (Diretoria de Operação e Pesquisa - Operation and Research Management) of NUTEC (Fundação Núcleo de Tecnologia do Estado do Ceará - Technological Base Foundation in Ceará). It also shows an overview of the technological and industrial development in Ceará, before NUTEC was being established, presenting the importance ofNUTEC effectiveness as a way in setting changes. Moreover this research is based on theoretical reference about information society, organizationals information, technological information in industrial area, strategic information as lodger value, organization information managment and information system, identifying suitable requirements for information installment services management which are able to subsidize the technological and industrial development. According to those mentioned references, this research led to identify some information of service provided by DISPE, not only evaluating its supply demand capacity in technological information but also showing the real users satifaction as a result of the dynamization of the internal flow of information that assists the development of projects is an essential requirement for the validation of the information supplied by the entity. From the identified results and some ideas given by the people who were interviewed, this work suggests adaptations related to the collection, resource information and available qualification ofhuman resources from DISPE.