Percepção dos militares no processo de avaliação de desempenho individual da Base Aérea de Fortaleza

Abstract

Organisations are increasingly emphasising the human being as a person, needing mechanisms for a better evaluation of employee performance. In the public sector, the performance evaluation process has been a subject of growing importance, but still lacks greater understanding by these organisations, particularly in the military area, where research on the subject is still scarce. The aim of this study was to identify the military’s perception of the individual performance evaluation process at the Fortaleza Air Base. The research was classified as descriptive and the chosen method was a case study. The research took place at the Fortaleza Air Base, which is a Military Organisation belonging to the Brazilian Air Force. Interviews were conducted using a questionnaire with six military personnel in the situation of being evaluated and two military evaluators. Data analysis was carried out through Content Analysis, covering the categories: a) execution of the performance evaluation process; and b) perceptions about the evaluation process. The results showed that the overall objective was achieved as the entire evaluation process was analysed and the need for improvement was verified. The perception of those evaluated was explored and it was found that feedback and the choice of the direct boss as evaluator are the most critical points to be improved. Regarding the evaluation criteria, the perception of those evaluated mostly showed that the evaluator needs to guide and explain in the first contact. Regarding feedback, both evaluators and those evaluated agree that it is important for the process to be assertive, since it serves to reinforce what is expected of the evaluated within their area of activity.