Análise dos resultados do indicador otif em uma indústria de bebidas

Abstract

The purchasing sector in an industry is responsible for receiving and organizing orders from different areas of the company, making quotations and monitoring the development of suppliers, supported by some indicators. OTIF is a control tool that measures the perfect order, certifying whether an order was fulfilled according to the negotiation parameters, observing factors relating to delivery time and quantity. This research is classified as descriptive with a mixed data approach, it adopts the case study and longitudinal analysis as a technical procedure, it aims to analyze the punctuality and delivery compliance of suppliers in a purchasing category of a beverage industry through of the OTIF indicator. His analysis covered the period from January 2022 to partially November 2023 and presented a result of 43% in the first year and a drop of 9% in the second year, both with a level lower than the standard theoretical reference target of 95%. It was found that late delivery is the criterion that negatively impacts the OTIF throughout the evaluated period and, using the Ishikawa Diagram, it was observed that the main causes for non-compliance with the deadline are linked to situations involving the supplier , the carrier and the company under study itself.