Análise de avaliação de desempenho do processo de planejamento e controle da manutenção em uma indústria siderúrgica

Abstract

Maintenance is one of the strategic areas of a company and as such it needs to be in constant progress to keep up with market trends. Within the maintenance process there is the practice of maintenance planning and control, which manages resources and controls the results obtained. Due to the great impact on the availability of assets that the maintenance planning and control area has, it is necessary to have a constant monitoring of its results. In this way, it is justified to carry out this work whose general objective is to analyze the behavior of the results of annual evaluations of the practice of planning and control of maintenance over three consecutive years, 2020, 2021 and 2022, in an industry of the segment steelworks in the state of Ceará. A survey was carried out using the case study methodology with the steps of delimiting the scope of the subject and collecting data, obtained through documentary sources, arising from reports and procedures, and from observation sources. To achieve the general objective, after delimiting the scope and collecting data, an analysis of the evaluation of eleven topics related to maintenance planning and control was carried out, which had scores ranging from zero to four. Among the eleven points evaluated, no growing tendency was evidenced that would characterize the continuous improvement of the maintenance planning and control practice, but activities that had been discontinued were identified, points of improvement, mainly in the planning of scheduled corrective maintenance orders and in the application of internal maintenance quality assessments and the negative impact on topics related to the backlog and compliance with the schedule was verified. It was concluded, therefore, that the behavior of the results of the evaluations is that of an unstable maintenance planning and control process, showing a sharp decline in the last year evaluated.