Mapa cultural do Ceará: redesign a partir da avaliação de usabilidade e experiência do usuário

Abstract

Digital collaborative maps are tools that allow the production and insertion of information. One of these platforms is the Mapa Cultural do Ceará, with a large number of registered agents and very relevant to the local cultural scene. This work aimed to carry out usability and experience evaluation to generate a user-centered redesign. The work was carried out in four stages: (1) heuristic evaluation and usability tests using the MAX method; (2) Analysis and triangulation of data; (3) Application redesign; and (4) Redesign evaluation with usability tests and interviews. Finally, it was found that the methods used helped to think of visual and interaction solutions that seek to enhance the collaborative character of the interface.