Gestão da qualidade em canteiro de obras: estudo de caso pelo Método 5L

Abstract

The present work aimed to identify and qualify the aspects of the organization and cleanliness of a construction site, checking these aspects, on the spot, in a construction work in the city of fortaleza (ce), by the method 5l evaluation. Tthe methodology is characterized as exploratory research and conduction of the a case study, through a collection of data, making use of a list composed of 43 items related to the release area, location and storage, cleaning staff and workers cleaning the site, to check 5l method. As a result, it was found that the construction work of the study fills a good portion of these requirements in the list, what it characterized with a good concept, equivalent to 17 points in a maximum total of 25, by also submit items to be improved, demonstrating the relevance of quality management in the production process, with a view to process optimization and excellence in service delivery. For these, exist the placement of orientation arrows to identifying the major sites of construction site and paths of red danger areas, the identification of all materials stored in the warehouse, the implementation of the ten minutes daily for the clean the construction site and the removal of the debris of jobs.