O papel da língua inglesa na profissão de Secretariado Executivo: formação e atuação

Abstract

This research has as general objective analyze the possible positive impacts of the English language knowledge in the professional performance of the Executive Secretary student. The specific objectives are: describe and analyze the English language offerings in the academic education of the Executive Secretary student at Federal University of Ceará; identify the Executive Secretary student English qualification and identify the English language knowledge impacts in the Executive Secretary student professional performance. The methodology consists on a literature review about the secretarial professional before globalization and the new demands of the labor market, increasingly competitive and liable to change. A quantitative and qualitative analysis was performed based on data collected by means of a questionnaire administered to students enrolled in the last three years of the current Executive Secretary of Federal University of Ceará. The English language plays a fundamental role in the professional performance of the student and having appropriate knowledge of it becomes a requirement for professionals who wish to be increasingly able to participate in the competitive labor market, in search for better opportunities, so it is essential that students seek the improvement of language knowledge.