Prontuário eletrônico do cidadão: desafios e superações no processo de informatização

Abstract

Objective: To describe the experience of the implantation of the electronic medical record of the citizen (PEC) in the Basic Health Units (UBS) and to observe the needs for the electronic health record system (S-RES) to be effective. Method: Base do a next p reincorporate, this descript invested was carried out at the UBS in the city of Nova Russas, Ceará, wherein electronic medical record is being implemented, which comprises a macroprocess organized in three phases: basic unit structuring, and technology monitoring and evaluation. Results: It was obtained that during the structuring of the UBS phase 1 show difficulties that include the acquisition of the machines, installation and configuration of the PEC. In phase 2 the training of the professional saws based on the choice of the piloted am to be able to use the technology gives with in their work environment and use of the e-SUS Training, which represented a great hall ingenuity the low digital literacy of the professionals. Phase 3 represented the monitoring of action and monitoring of the use by professionals by the Health Information System for Primary Care (SISAB) and remote access software. Conclusion: computerization in the UBS is a challenge, which can be overcome win the office enplaning a committed and united am challenge, which can be overcome with efficient planning and a committed and united team.