Análise do impacto de um novo sistema de gerenciamento na melhoria dos indicadores de manutenção em uma empresa de transportes

Abstract

With increasing global competitiveness and the complexity of managing logistics companies in certain locations in Brazil, put in evidence the need to have an effective management system of maintenance of physical assets. The following study aims to analyze the impact of the management system to improve maintenance indicators of the studied company. The need for a new maintenance management model was derived from the strategic vision of the company engaged in the transportation sector, which aims to expand its activities linked to a high level of operability of its fleet. The methodology used in the objectives of this study was descriptive, employing bibliographic research, documentary and the case study. The nature of the study is the type applied qualitative and quantitative approach. Based on the needs raised by the company's board for the maintenance sector, a new tool was placed under study and subsequently deployed and implemented in the sector generating concrete and reliable results. Based on this management tool, it was possible to compare the evolution of the company's maintenance indicators arising from the management system. Among the results, the highlights are: increased level of availability by 8% and the average days in preventive maintenance reduced by 28%. These results were important to show the positive relationship between an effective maintenance management system with the level of critical indicators of maintenance of the studied carrier.