A comunicação interpessoal e sua influência no desempenho do profissional de secretariado executivo

Abstract

Interpersonal communication may have great importance with regard to the performance of a professional. This study aims to investigate how interpersonal communication affects the performance of the professional secretariat. Through a literature arose concepts, and then carried out a field survey using a questionnaire designed to students regularly enrolled in the Executive Secretariat of the Federal University of Ceará, already engaged in the profession, where it was realized that large part gives importance and uses communication regarding your performance as facilitator for the organization, but there is still a minority of professionals unaware of this reality, the deterrent may occur in their professional development.