Um estudo sobre a satisfação no trabalho com foco na profissão de secretariado

Abstract

Currently it is necessary that organizations manage their employees in order to value each individual resulting in satisfaction of their professional performance as well as personal. The Professional Executive Secretariat with their assignments involving a broad knowledge in addition to the advisory, it becomes important that organizations have an interest to motivate and get the development of professional satisfaction. Thus, the aim of this work is to identify the level of satisfaction of the Executive Secretariat professional. Intending also analyze the factors influencing the employee satisfaction. This study used a literature search queries with the books, internet articles and other types of monograph. The research was sort of qualitative and quantitative study using the techniques of data collection through questionnaires sent to professionals engaged in the occupation of the Executive Secretariat. After analyzing and interpreting the data, it was found that the professional has secretarial job satisfaction, despite obtaining the identification of some negatives, but there are factors that influence the professionalsatisfaction.