Governança: fator agregante de qualidade ao serviço público

Abstract

In the consideration of any enterprise, of any activity, whether in the public or private sphere, it is a fact that planning, execution and control are indissociable issues of what is sought as success and success in what is achieved and wherever it is made. In this approach it is opportune to public and private, governance as an instrument of achieving efficiency and excellence in the resolution of all issues concerned. This is what this article is about, on governance in the public sector as a way of bringing to this sphere an efficient treatment and, it is said, with vehemence, that state activity is a success. Therefore, the research was based on examining whether governance can add value to the Public Administration from a dynamic pattern of consideration of the most varied issues within the public sector. The following factors were considered; Control of risks and internal control, internal audit, accountability and transparency. The study was based on a questionnaire applied to 6 (six) largest budget execution bodies, based in the State of Ceará (Banco do Nordeste, DNOCS, Federal Court, TRT, TRE and UFC). A questionnaire was elaborated which was applied on the management reports published in the sites of these institutions. The likert scale was applied and resulted in a reflection of the governance exercise in these bodies that could be better if such a concept of governance were better absorbed by the aforementioned institutions and their agents.