Inadimplência e confiabilidade do modelo de concessão de crédito na gestão de sinistrados: um estudo de caso

Abstract

Currently, credit management has become an important mechanism in the operation of business activities, seeking greater efficiency in the analysis and determination of credit limits to its customers, aimed at optimizing their return on investment and consequently it. Thus the decision-making model has a fundamental role in the administration of seeking ways to minimize credit losses through instruments in granting credit limit. This paper proposes to demonstrate how reliable this model is influential in decision making. To fulfill this objective, we carried out a case study in a real company, trying to see what effect these variables have. For the study, it was found that although it is a simple model in relation to existing market it fits the characteristics of the organization.