Plano de melhorias do planejamento e controle da produção em uma editora de livros didáticos

Abstract

Production Planning and Control processes are important to the Productive System, once it aggregates value to the customer, by ensuring their orders are delivered on stipulated time and with expected quality, as well as to the company, by directing the best way of productive resources usage. This following study addresses the issue in a context in which the main inputs are: knowledge, creativity and human intellect, and the main productive supplies is: the human beings. To do it so, it was made a study case in a publishing company, aiming to analyse its PCP processes through data and information collection and later on application of some quality tools. It was then noted that one of the major failures causing agents in that process is the lack of knowledge about the level of pedagogical interventions in the material, what did not allow the construction of a assertive plan, once time estimation used in every flux stage was only based on personnel opinions. Therefore, propose a planning methodology that seeks to involve more people in this processes, aiming to considerer as many variable as possible, in addition to follow the project execution in a more solid and affective way. By doing this, it is expected a reduction on job work overload at the end of the processes, as well as decrease on the number of unexpected anomalies added to a better knowledge management over time.