Utilização da tecnologia voz sobre IP na empresa Libra Ligas do Brasil S/A

Abstract

This work is intended for the deployment of VoIP technology, in order to meet the Company's Libra Ligas do Brasil S/A. Where shall meet not only the expectations of the present, but also allow changes that will allow the growth of telephone service, as the emergence of new needs, without compromising the functionality of the current network. The general objective is to offer a solution for VoIP, which allows to establish voice connections in Company Libra Ligas do Brasil S/A in the municipality of Banabuiú – Ceará, Sertão Central region, leveraging existing network infrastructure thus improving the environment, telephone service. This proposal is justified by the expansion of extension numbers in the company, replacing the analog extension of the existing means of communication and deteriorated for use of VoIP technology, leveraging the infrastructure of existing data network, enabling automated and personalized care and control in external links. This research is characterized as a descriptive study with a quantitative approach was developed in a company located in the rural area of Banabuiú - CE. In this work, Asterisk was configured to integrate the conventional PBX Voice over IP and provide a service similar to a digital receptionist informing the user number of the various existing extensions and detailing the destination corresponding to the extension, allowing the user to choose the destination desired. The coding of extensions should have a maximum of three digits for identification.