Influência dos elementos do composto de marketing na decisão de compra de artesanato: uma investigação no Mercado Central de Fortaleza

Abstract

This study presents an investigation that intends to identify the influence of marketing tools – product, price, communication and distribution – in purchase decision of handcrafts by tourists in “Mercado Central de Fortaleza”. A research was done with 256 buy trunts in the market, 204 brazilians and 52 foreigners, using a structured questionnaire and direct interviews. The conclusion of this investigation is that the product is the element of major influence in the decision to buy, followed by the price of that product, the salesman and the presentation of the store. The research identifies that the tourists have a good perception of these elements. This study provides information to the development of marketing strategios with the objective of reaching the clients necessities.