O perfil dos gestores das bibliotecas universitárias da UFC na percepção dos usuários

Abstract

The research sought to identify and analyze the perception that users of University Libraries, Federal University of Ceará have about the role that managers play this role. In order to observe how these perceptions can influence the improvement of management, suggesting changes in the positions in the performance of these managers. This is a quantitative research exploratória.de, making use of the procedure case study for testing the proposed system. Data collection was done through questionnaires based on the opinion scale Likert measure. As a result data analysis enabled us to diagnose that some users perceive the role played by managers in their roles.