Análise da gestão de contratos administrativos de obras e serviços de engenharia na Universidade do Estado de mato Grosso (UNEMAT) por meio de indicadores de desempenho, sob a perspectiva dos níveis de eficiência e eficácia.

Abstract

The management of administrative contracts for public works and engineering services is essential to fulfilling the institutional purposes of Public Administration, requiring compliance with constitutional principles and the adoption of appropriate planning, control, and oversight practices. Despite its relevance, existing research on the subject has largely focused on federal universities, with studies conducted in state universities still being scarce, particularly those addressing the management of contracts for public works and engineering services that incorporate the perspective of contract managers and the normative transition resulting from Law No. 14,133/2021. In this context, this study aims to analyze the characteristics of the management of administrative contracts for public works and engineering services at the State University of Mato Grosso Carlos (UNEMAT) and to examine how this management is reflected in levels of contractual efficiency and effectiveness, based on performance parameters and indicators. This applied research adopts a qualitative and quantitative approach and is classified as descriptive in terms of its objectives. The methodological procedures included a bibliographic review, documentary analysis of 184 contracts executed between 2019 and 2023, field research through questionnaires administered to formally appointed contract managers, and a case study. The results indicate a significant increase in both the value and volume of contracts, a high incidence of amendments, especially extensions of execution deadlines, a concentration of contracts under the responsibility of a limited number of managers, structural challenges in the performance of managerial duties, and the absence of institutional indicators for monitoring efficiency and effectiveness in contract management. The study resulted in the development of a practical manual of performance indicators applied to the management of administrative contracts, constituting a technical product. It is concluded that contract management at the institution is complex and requires strengthened planning, continuous training of contract managers, and the adoption of monitoring and evaluation mechanisms, thereby contributing to the improvement of institutional practices and offering applicable insights for other state universities and public organizations facing similar challenges.